Privacy Policy
Last updated: February 11, 2026
Information We Collect
At Thermopy, we collect information to provide better heating cost calculation services:
- Account Data: Email address and encrypted password provided during registration
- Stored Projects: Technical data and calculation history saved by registered users for their ongoing projects
- Usage data for our heating calculators
- Device and browser information
- IP address for analytics (anonymized)
- Cookie preferences and consent data
- Payment information processed securely through Stripe (we never store credit card details)
- Subscription status and premium feature access
How We Use Your Information
We collect information to provide better heating cost calculation services, and for the legitimate business purpose of improving our Services.
- Service Communication: To send essential system notifications, account confirmations, and updates regarding your saved calculations
- Improve our heating cost calculators
- Analyze website usage and performance
- Provide personalized recommendations
- Ensure website security and functionality
- Process subscription payments and manage premium feature access
Note on Marketing: We only send service-related emails (account updates, saved calculation notifications). If you opt-in during registration, we may occasionally send product updates about new features you requested.
Payment Processing & Subscriptions
When you subscribe to Thermopy Premium, we use Stripe as our payment processor. Stripe is a PCI-DSS compliant payment gateway that handles all credit card transactions securely.
- What we store: Stripe Customer ID, subscription status, premium expiration date
- What we DON'T store: Credit card numbers, CVV codes, or full payment details
- Data retention: Subscription data is kept as long as your account is active
- Third-party processor: Stripe processes payments according to their Privacy Policy
Cookies and Tracking
We use cookies to enhance your experience. You can control cookie preferences through our cookie banner.
User Rights (GDPR/RODO)
For users in the European Union and other jurisdictions with similar data protection laws, you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Delete your personal data (right to be forgotten)
- Restrict the processing of your data
- Object to processing of your data
- Data portability - receive your data in a structured format
To exercise these rights or for more information about your data, please contact us at hello@Thermopy.com
Contact Us
If you have questions about this Privacy Policy, please contact us at hello@Thermopy.com